Pusat Bantuan

How to Register Staff with Seller Staff

Before registering a Staff, make sure that the itemku Staff account that you are going to register meets the criteria below:

  1. itemku account from Staff must be linked to google (login to itemku using google).
  2. itemku account from Staff doesn't have a shop in itemku yet.
  3. Currently unregistered as a Staff at another shop.

After confirming that the Staff account meets the criteria, please follow these steps to register the Staff:

  1. Login using your Toko account to the Tokoku website (tokoku.itemku.com)
  2. Click the Staff Settings menu

    Seller_Staff_1.png
  3. After that click "Start Adding Staff". Then click "Staff Registration Form"

    Seller_Staff_2.png

    Seller_Staff_3.png
  4. You will be directed to fill in the Staff Registration Form, please fill out the form with correct data and make sure if you enter more than 1 staff email, separate each email with a (;). Submit your form after all data is entered correctly.
  5. Please wait approximately 1x24 hours after you fill out the form, itemku will send an email to the email used by the Seller Staff. Then the Seller Staff must click "Confirm" in the email. *) The link in the verification email is only valid for 15 minutes, if the link expires, you can resend it by clicking "Resend Invitation" in the Staff Settings Menu.

    Seller_Staff_5.png

  6. If the staff has clicked confirm, you must confirm your item account in the staff settings menu.

    Seller_Staff_6.png


  7. Set the access of the Staff you have registered, by clicking "Change Employee Access"

    Seller_Staff_7.png
  8. Congratulations, you have successfully registered staff for your store!

Keep in mind that the active period of the Staff is 1 month after the skipper fills out the Seller Staff registration form. If the active period of the Staff has ended, you can extend it by filling out the Seller Staff registration form again.

If you have further questions, please contact itemkuku User Service.