Pusat Bantuan

Steam Game Key Terms of Sale

Steam Game Key sold on itemku must meet the following conditions:

  1. It is not allowed to sell game keys obtained using stolen credit cards.
  2. If the buyer has problems revoke after the game was purchased, and it is proven that the seller sent the Game Key in an illegal way, then itemku has the right to penalize the seller.
  3. The seller must have proof that the game key being sold is from a legal source.
  4. Please pay attention to the region of the game key being sold, and include it in your merchandise description.

If the itemku party finds that the seller has sent a Game Key that does not comply with the terms of sale above, then:

  1. Merchandise Closure and Store Closure* if the seller makes merchandise / sends orders that do not comply with the sales conditions above.
  2. Store closure* until permanent if the seller sends game keys obtained from illegal sources (carding, scams, system exploits, etc.).
  3. If the game key sent by the seller is problematic, the seller must check the game key. The seller is obliged to ask the source of the seller to buy the game key, if the game key is problematic from the seller's side and the seller cannot provide a replacement, the seller will be penalized with Merchandise Closure and Shop Closure*, and the order is canceled by itemku.

If a seller uses the Auto-Send feature on his Game Key merchandise, the Auto-Send Feature Terms and Conditions will apply to that merchandise.

*) if the store violates up to 2 times, the next violation will result in the shop being permanently closed.
**) itemku reserves the right to change the contents of this provision at any time.