Pusat Bantuan

Steam Wallet Voucher Sales Terms

Steam Wallet vouchers sold on itemku must meet the following conditions:

  1. Selling code only.
  2. Do not sell with injection system.
  3. It's not recommended to sell vouchers using the fast redeem method, the seller's responsibility for the error due to late redemption is borne by the seller.
  4. Make sure the code being sold matches the denomination in the merchandise title.
  5. It is not allowed to submit codes for other exchange rates different from the trade title. (example: Sending HKD code on USD trades).
  6. Seller must have proof that the voucher being sold is from a legal source.
  7. The seller is fully responsible for the vouchers sold, by assisting in checking and providing replacement vouchers if the code sold is problematic.

If itemku finds the seller sending an illegal voucher code, causing the buyer's account to become inactive, then itemku has the right to close your shop.

If the itemku party finds that the seller sends the Voucher not in accordance with the sales conditions above, the seller will be penalized in the form of:

  1. Trade Closure and Store Closure* if the seller makes merchandise/ships orders not in accordance with the sales conditions above.
  2. Store Closure* until permanent if the seller sends Vouchers obtained from illegal sources (carding, scams, system exploitation, etc.).
  3. If there is a problem with the Voucher sent by the seller, the seller must check the Voucher. If the Voucher has a problem before being sent/received by the buyer, the seller is obliged to provide a replacement. If within three days after being informed the seller still has not sent a replacement voucher, the seller will be penalized with Trade Closure and Store Closure*

If a seller uses the Auto Shipping feature on his Steam Wallet merchandise, the Auto Shipping Feature Terms and Conditions will apply to the merchandise.

*) if the store violates up to 2 times, the next violation will result in the shop being permanently closed.

**) itemku has the right to change the contents of this provision at any time