Pusat Bantuan

What is Anti Hackback Guarantee?

The 100% Anti Hackback guarantee is a 100% safe guarantee to avoid hackback/account theft for every purchase of game or entertainment accounts (streaming apps and apps) on itemku with that label.

 

The warranty will be valid for:

- 9 Days (Genshin Impact Account)
- 6 Days (RBL Account)
- 30 Days (Other than Genshin Impact Account and RBL Account)
- 3 Days (Top Up Login)

 

Buyers are required to inform in detail the problems experienced with the account, and communicate in advance with the seller through the features provided by itemku. If the seller and buyer do not find an agreement, both the seller and the buyer have the right to contact the itemku so that they can help resolve further problems.

 

If it is found that the ordered account indicates a hackback within the warranty period, itemku will refund 100% of the buyer's funds.

 

Itemku cannot provide a guarantee for orders that are complained about if it has passed 30 days from the time the order was received by the buyer.