How to see orders that have been received or have been paid for by buyers? - Pusat bantuan itemku

You can view orders that have entered your Store in the following ways:

Via my item website :

1. Login to your itemku account via itemku website ( www.itemku.com )
   
   
   
   
2. Select menu tokoku
   
   
   
   
3. Select menu Order History
   
   
   
   
4. In the Order History menu a list of orders entered into your store will appear and has been paid for by the buyer.
   
   
   
   
5. Click on the order number to view the details of the order and the order delivery deadline.
   
   
   
   
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6. Send your order to the buyer before the time limit, if you have sent your order, don't forget to click Already Sent .
   
   
   
   

Via the Tokoku website (the official website of the itemku.com seller) :


1. Login to your itemku account via the Tokoku itemku website ( tokoku.item.com):

2. Select menu Order History :


3. On the Order History menu, select the Needs to Ship tab
:



4. Click the order number to view details of the order:


5. The order details and delivery deadline will appear as shown below this:

6. If you have sent your order, don't forget to click Already Sent :


Through itemku app


1. Login to your itemku account:

2. Select menu Account:

3. Select menu Needs Processing in the tokoku Order History:

4. Click on the order that needs processing to see the details of the order:

5. The order details and the time limit for the order delivery will appear as shown below:

6. If your order has been sent, slide your smartphone screen down, and click Already Sent .

If there is an order that has been paid for by the buyer, you will receive a notification from your email, browser, and also itemku app (if you have enabled all notifications).

itemku has never informed about orders coming to your store via Message Box . Please only process orders that are on the Order History page of your itemku account.