Pusat Bantuan

Clash of Clans Account Sales Terms

Clash of Clans accounts sold on itemku must meet the following conditions:

  1. Selling a Supercell bound account is recommended .
  2. If the account is already tied to other social media, the seller must provide the social media email login (Google Play/Facebook).
  3. Seller REQUIRED provide all data related to the account
  4. Not allowed selling accounts that are already linked to certain social media, but those social media accounts is missing/inactive .
  5. Sellers must sign out of all devices that have access to the account, before submitting the account.
  6. If the given account has a problem and the seller can't help fix the account, then itemku has the right to cancel the order on that order.
  7. Seller must prepare account data for account retrieval.
  8. The data required for account retrieval required such as but not limited to: (email related data, other social account data related to the account, account level, clan name of the account, player tag , proof of first time top up, most frequently used devices, date and month of account creation).
  9. Sales funds are held for 30 days as a form of guarantee to the buyer. If the account provided is problematic and the seller cannot help fix the account, then itemku has the right to cancel the order on that order.

If the itemku party finds that the seller sends an account that does not comply with the conditions for selling the account above, the seller will be penalized in the form of:

  1. Trade Closure and Store Closure** if the seller makes merchandise that does not comply with the terms of sale.
  2. Gradual revocation of Account Sales Moderation* if the account provided by the seller proves to be problematic and cannot be repaired. If the seller does not provide a replacement account 3 days after the complaint is informed by the itemku User Service, the seller's shop will be closed**.
  3. Gradual lifting of Account Sales Moderation* and store closures** until permanent. If the seller is proven to have hacked, or sends the same account to several buyers.

*) tiered moderation revocation: first revocation of moderation for 3 days, 5 days, and 7 days, If the seller still commits the same violation and has received moderation closure sanctions for 7 days, then the next sanction is that the shop is permanently closed.
**) if the store violates up to 2 times, then the violation subsequent ones will result in the permanent closure of the shop.
***) itemku has the right to change the contents of this provision at any time