Pusat Bantuan

Steam Item Sales Terms

Steam items sold on itemku must meet the following conditions:

  1. Item delivery can be via steam trade offer or via steam profile.
  2. Seller is required to send Items according to the merchandise made in itemku
  3. In the manufacture of merchandise, the seller is required to use appropriate images, descriptions and trade titles.
  4. Sellers are required to keep proof of delivery of orders in the form of a screenrecord or screencapture.

If itemku finds that the seller sends an Item that does not comply with the terms of sale above, then:

  1. Merchandise Closure and Store Closure* if the seller makes merchandise / sends orders that do not comply with the sales conditions above.
  2. Trade Closure and Store Closure* if the seller is proven to have shipped illegally obtained Items (Cheats, system exploits, bug exploits).
  3. Store Closure* if the seller is proven to have sent an item that does not match the one sold and does not ship the shortage within 2x24 hours since the complaint was informed to the buyer.

*) if the store violates up to 2 times, the next violation will result in the shop being permanently closed.
**) itemku reserves the right to change the contents of this provision at any time .