Pusat Bantuan
Terms of Sale Top Up Diamonds Mobile Legends - Pusat bantuan itemku
Top up Mobile Legends sold on itemku must meet the following conditions:
- Top up is done using legal and reliable sources.
- Sellers are not allowed to take top up sources with the dropship method.
- Seller is prohibited from requesting buyer's Mobile Legends account login data to process top up.
- Sellers are allowed to send orders more than once.
- The seller must make merchandise using the denomination that itemku has provided.
- The seller is required to send an order with an amount that corresponds to the largest denomination used in the merchandise (either Title, Image, or Description).
- Sellers are advised to keep proof of delivery or purchase as proof that they have sent merchandise to the buyer.
If itemku finds that the seller makes a top up delivery that does not comply with the top up sales conditions above, the seller will be given a penalty in the form of:
- Trade Closure and Shop Closure** when the seller makes merchandise in a denomination that itemku does not provide.
- If there is a seller's merchandise that uses an image or informs the description of the denomination that is sold for less than the title used for the merchandise (Example: Trade Title 2010 Diamonds, information on the image and/or on the description “1890 Diamonds”). The seller's trade will be closed and the seller must send a top up order following the largest nominal if the merchandise is purchased.
- If there is a Top Up merchandise where the seller uses an image or informs the description of the denomination that is sold more than the title used for the merchandise. (Example: Trade title 408 Diamonds, information in the picture and/or in the description “411 Diamonds”), the seller is required to send a top up order following the largest nominal.
- Gradual revocation of Moderation selling Top Up* if seller sends top up not in accordance with the amount that should be based on points two and three. If the seller still hasn't sent the shortage of the order 3 days after the complaint was informed by the itemku User Service, the seller's shop will be closed**.
*) tiered moderation revocation: first revocation of moderation for 3 days, 5 days, and 7 days, If the seller still commits the same violation and has received moderation closure sanctions for 7 days, then the next sanction is that the shop is permanently closed.
**) if the store violates up to two times, the third violation will result in the shop being permanently closed.
***) Itemku has the right to change the terms of sale at any time.