Pusat Bantuan

Keep itemku account safe

To keep your itemku account secure and protect it from unauthorized actions, please follow these security tips:

  • Keep your OTP code private
    Your verification code is confidential. Please don’t share the OTP code you receive with anyone, even if they claim to be from itemku.
  • Set up an itemku account PIN
    Your itemku PIN is required whenever you use your Dompetku balance for transactions. Setting a PIN helps ensure that only you can access your Dompetku balance. You can find a guide on how to set your Dompetku PIN here.
  • Change your password regularly
    It’s a good idea to update your password from time to time. Avoid using the same password as other accounts, and consider adding symbols or numbers to make it stronger. You can find a guide on changing your password here.
  • Use Google Sign-In
    Besides your email and password, you can log in to itemku using your Google account by clicking the "Login with Google Account" button on the login page. This way, you won’t need to remember another password.
  • Check the store’s reputation before buying
    Look at the store’s rating and the number of completed orders before making a purchase to help avoid any issues.

If you have any concerns about your itemku account security, please contact itemku customer care here.