Pusat Bantuan

Keep itemku account safe

To maintain the security of your itemku account and avoid the actions of irresponsible parties, please follow these security guidelines:

  • Keep the OTP code secret. Each verification code is confidential information. Do not give the OTP code that you received to anyone, including those who claim to be itemku employees.
  • Set itemku account PIN. itemku account PIN is used every time you use Dompetku balance to transact on itemku. Set your itemku account PIN to make sure only you can use your Dompetku balance. You can check the guide to setting Dompetku PIN here .
  • Change passwords regularly. Change your password regularly. Try not to use the same password as your other accounts. You can also increase the security level of your itemku account password by using symbols or numbers in your password. You can check the guide to changing passwords here .
  • Use Google Sign In. Apart from using your email and password, you can also login to itemku using your Google account. You do this by pressing the "Login with Google Account" button on the Login page. That way you don't have to remember more passwords to login to itemku.
  • Pay attention to the reputation of the store before buying. Pay attention to the rating points and the number of orders that are fulfilled from the store before you buy the product to avoid unwanted orders.

If you have problems regarding the security of itemku account, please contact itemku customer service at here .