𝐌𝐀𝐍𝐃𝐀𝐓𝐎𝐑𝐘 𝐓𝐎 𝐑𝐄𝐀𝐃‼ 𝐓𝐞𝐫𝐦𝐬 𝐚𝐧𝐝 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞 1. **Account Data Submission** Ensure to provide the complete and correct Roblox profile data starting with "@". Errors in data submission may cause delays or failure in Gems delivery. 2. **Gems Delivery** Gems are sent via the Mailbox in Pet Simulator 99. Please ensure the Mailbox is empty and able to receive deliveries to avoid technical issues. Both the display name and username must match the RBL Profile for successful delivery. **INCORRECT USERNAME IS NOT THE STORE'S RESPONSIBILITY.** 3. **Confirmation of Receipt** Once the product is successfully received, immediately confirm with the seller to complete the transaction and leave an honest review as a form of appreciation. 4. **Delivery Processing Time** Maximum delivery time is 24 hours after payment confirmation. If there are delays, the buyer will be promptly informed. 5. **Response Delays** Response delays typically occur when the admin is occupied with other activities, such as bathing, eating, etc. However, the admin strives to remain responsive. 6. **Return Policy** Purchased items cannot be returned or exchanged for any reason unless there is an error on the seller's part. 7. **Support Contact** If you encounter issues or have questions, contact Customer Service via the available contact methods.