- Voucher sent AUTOMATICALLY, - After the payment status is successful, check in the "PURCHASE ICON" - Fresh voucher, does not accept complaints about codes already used - PURCHASING means AGREEING ----- ----- ----- ----- ----- If you experience issues with the voucher code not being redeemable, please file a complaint by following these steps: 1. Visit the website help.garena.co.id 2. Login using the available account (it is recommended to login with a Garena account) 3. In the Games Assistance menu, select the Report Ticket tab 4. Choose the game Free Fire 5. Under category, select Payment / Top Up 6. For sub-category, choose Garena Voucher 7. Write a message including the voucher code and pass 8. Attach a screenshot or other evidence showing that the code has already been used or cannot be redeemed