1. Make sure the buyer enters USERNAME, not NICKNAME or DISPLAYNAME, if the buyer enters a nickname/displayname or typo username, it is not the SELLER'S RESPONSIBILITY 2. If you have entered the correct username then wait less than 2 minutes the order will be sent immediately via MAILBOX (There will be delays at certain times such as worship times or certain dates) ++ If the purchase is made outside the shop's opening hours, it will be sent when it is open ++ (If you buy during shop opening hours but it's slow, please understand that the seller is also human :> )